Note: this is a borrowed picture from Bing, the Heineken is not mine.
-"Good" food (per airline food standards). We were well fed all 13 hours including Belgian chocolate ice cream :)
-An enormous selection of in-flight entertainment options
-The smoothest landing I have ever witnessed
-An array of free newspapers for your selection before boarding (including the Financial Times and International Herald Tribune
-Extra leg room in coach seating (a serious plus)
-Arriving an hour earlier than planned arrival time
-Delivering our checked luggage after a journey half way around the world (I had my doubts)
All in all, we made it to Cape Town in good company, good time and good accomodation! Well done KLM.
Please, no more disparaging remarks about checked baggage and those who feel the need to pack less than light. Glad that you made it safely and had a great flight too.
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Fan #1